Shipping policy
Shipping Policy
Vaiderz
(ABN 20 209 690 814)
At Vaiderz, we aim to provide efficient and reliable shipping services to ensure your order reaches you as quickly as possible. Please review the details of our shipping policy below.
1. Dispatch Times
We endeavour to dispatch orders on the same day or the next business day following confirmation of payment. However, same-day or next-day shipping is not guaranteed and may be affected by:
- Order volumes;
- Stock availability;
- Public holidays or unforeseen circumstances.
If there is a delay in dispatching your order, we will notify you as soon as possible.
2. Shipping Methods and Times
- Delivery Options: Shipping options and estimated delivery times will be displayed at checkout.
- Couriers: We work with trusted couriers to ensure your order is delivered promptly.
- Estimated Delivery Times: While we strive to meet the estimated delivery dates provided at checkout, delivery times may vary due to factors outside our control, such as courier delays or extreme weather conditions.
3. Shipping Fees
Shipping fees are calculated based on the delivery address, order size, and chosen shipping method. Any applicable fees will be displayed during checkout.
4. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number (where available). You can use this tracking number to monitor the progress of your delivery.
5. Risk of Loss
The risk of loss or damage transfers to you upon dispatch. Vaiderz is not responsible for any loss, damage, or delays caused by third-party couriers.
6. Delivery Issues
If your order does not arrive within the estimated timeframe or is damaged during transit, please contact us at support@vaiderztattoosupplies.com with your order details. We will work with you to resolve the issue as quickly as possible.
7. International Shipping
We offer international shipping to selected countries. International orders may be subject to customs duties, import taxes and additional fees, which are the responsibility of the customer unless otherwise stated at checkout.
Customs Clearance & Delays
Once your order has been dispatched, it may be subject to customs inspections and clearance procedures in the destination country. Customs delays, changes to import regulations and additional processing requirements are outside our control.
Please be aware that international shipments may experience extended delays, particularly when entering the United States. Even when customs duties and import fees have been prepaid, immediate clearance or delivery cannot be guaranteed.
All delivery timeframes are estimates and may vary depending on customs processing and local postal services.
If your shipment experiences a significant delay, please contact us so we can assist with tracking your order and lodging an enquiry with the shipping provider.
Vaiderz Tattoo Supplies is not responsible for delays caused by customs authorities or circumstances outside our control. This does not affect your rights under applicable consumer laws.
8. Changes to the Shipping Policy
Vaiderz reserves the right to update this Shipping Policy at any time. Changes will take effect immediately upon posting to this page.
For further assistance or questions about your order, please contact us at:
Vaiderz
ABN: 20 209 690 814
Email: support@vaiderztattoosupplies.com
Effective Date: 26 November 2024